Welcome to our Frequently Asked Questions page! We put these together because they are the most common questions we receive on a regular basis. Contact us should you need further assistance beyond these questions:
Q: What is the expiration date for SALTOPIA Infused Sea Salts?
A: The great news is that sea salt does not go bad! You do not have to worry about it expiring! In fact, back during the time of no-refrigeration, many foods such as fish and meat were packed in sea salt to prevent them from spoiling. If any of our infused sea salts have a shelf life, the date will live on the side of the label, just under the ingredients.
Q: Are SALTOPIA Infused Sea Salts gluten free?
A: The answer to this question has become more and more sensitive as the allergy rate and sensitivity has increased over time. While we do not use any flour or wheat in any of our salts, some individuals may find that other ingredients could cause a gluten allergy. We always recommend you work with your healthcare professional and know that all our ingredients are listed clearly on the labels.
Q: Why are your shipping rates so high?
A: We ask the same exact question to the shipping companies daily! Ha! Our average shipping rate from our facility to most urban cities in the USA, via UPS Ground is $11.83 - $14.62. This does not include the cost of the box or packing materials. We feel that $9.95 is more than fair considering what we actually are billed for. Please note, we are still taking on a loss for the shipping fees.
Q: Are SALTOPIA Infused Sea Salts Kosher?
A: If you require Kosher certification for your foods, please note that sea salt is indeed already "Kosher" according to the definition of Kosher Compliance. All of our Naturally Harvested Sea Salt maintain Kosher certification at their point of harvest.
Q: Can I ask SALTOPIA for a donation for my organizations fundraiser?
A: Yes! We love to help others and donate regularly. Please note there is an annual budget set aside for giving and all interested parties must fill out our online form in order to be considered.
A: The great news is that sea salt does not go bad! You do not have to worry about it expiring! In fact, back during the time of no-refrigeration, many foods such as fish and meat were packed in sea salt to prevent them from spoiling. If any of our infused sea salts have a shelf life, the date will live on the side of the label, just under the ingredients.
Q: Are SALTOPIA Infused Sea Salts gluten free?
A: The answer to this question has become more and more sensitive as the allergy rate and sensitivity has increased over time. While we do not use any flour or wheat in any of our salts, some individuals may find that other ingredients could cause a gluten allergy. We always recommend you work with your healthcare professional and know that all our ingredients are listed clearly on the labels.
Q: Why are your shipping rates so high?
A: We ask the same exact question to the shipping companies daily! Ha! Our average shipping rate from our facility to most urban cities in the USA, via UPS Ground is $11.83 - $14.62. This does not include the cost of the box or packing materials. We feel that $9.95 is more than fair considering what we actually are billed for. Please note, we are still taking on a loss for the shipping fees.
Q: Are SALTOPIA Infused Sea Salts Kosher?
A: If you require Kosher certification for your foods, please note that sea salt is indeed already "Kosher" according to the definition of Kosher Compliance. All of our Naturally Harvested Sea Salt maintain Kosher certification at their point of harvest.
Q: Can I ask SALTOPIA for a donation for my organizations fundraiser?
A: Yes! We love to help others and donate regularly. Please note there is an annual budget set aside for giving and all interested parties must fill out our online form in order to be considered.