Return & Refund Policies:
Please know that customer service is a priority next to the superior salts and seasoning products we create. For health and safety reasons, we do not accept the returns of any opened or used jars of gourmet sea salts. If you received one of our gourmet products and the jar was damaged during shipping, we will gladly replace the exact item at no additional costs to you.
If you have changed your mind about an order or ordered an item by mistake, we are happy to credit you once we've received the unopened returned item. You will be responsible for all return shipping fees. Once we receive your item, we will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 4-5 business days or depending on your card issuer's policies. Please be aware: our original shipping costs to you are nonrefundable. We will refund you for the product alone. We will be deducting our costs of shipping the item to you, even if you received FREE shipping at the time of your purchase.
Contact Us if you have any additional questions.
Please know that customer service is a priority next to the superior salts and seasoning products we create. For health and safety reasons, we do not accept the returns of any opened or used jars of gourmet sea salts. If you received one of our gourmet products and the jar was damaged during shipping, we will gladly replace the exact item at no additional costs to you.
If you have changed your mind about an order or ordered an item by mistake, we are happy to credit you once we've received the unopened returned item. You will be responsible for all return shipping fees. Once we receive your item, we will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 4-5 business days or depending on your card issuer's policies. Please be aware: our original shipping costs to you are nonrefundable. We will refund you for the product alone. We will be deducting our costs of shipping the item to you, even if you received FREE shipping at the time of your purchase.
Contact Us if you have any additional questions.